With our extensive experience in data center planning and construction, we help you define and document your specific project requirements in a requirement specification (Lastenheft).
We analyze the current state of your data center or server room and work with you to define the target state.
We always have the goal of the overall project in mind. The definition of responsibilities and interfaces prevents misunderstandings in the further course of the project and the systematic documentation of the individual specifications creates a structure and basis for your individual project, be it the construction of a data center or server room or the upgrade.
A critical component of any data center operations strategy is a comprehensive process documentation manual.
This manual provides detailed guidelines for daily operations, ensuring that your data center remains highly available and failure-resistant.
📌 Why is it important?
✅ Enables predictive maintenance to prevent small disruptions from escalating
✅ Defines standard operating procedures (SOPs)
✅ Ensures clear responsibilities among operational staff
✔ Maintenance schedules & intervals
✔ Process flow diagrams & operational workflows
✔ Inspection, security checks & infrastructure maintenance
✔ Availability & energy efficiency metrics
✔ Capacity planning & energy management
Unexpected emergencies can disrupt operations—being prepared is critical.
Does your team have clear action steps for IT failures?
Are all necessary emergency procedures documented and accessible?
A structured IT emergency manual ensures a rapid response to incidents, minimizing downtime and restoring normal operations as quickly as possible.
✔ Incident classification & prioritization (failure, emergency, crisis)
✔ Roles & responsibilities (crisis management team)
✔ Emergency response plans for various incidents
✔ Step-by-step action guidelines
✔ Restart, emergency operation & full recovery procedures
✔ Emergency contact lists & escalation plans